We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't download Aol Search add-on

more options

I want to add a new search engine to the menu in my toolbar. I had done that previously, but an unrelated problem caused me to reset Firefox. When I attempted to install any additional search engine from within Firefox, (https://addons.mozilla.org/en-US/firefox/addon/aol-search/?src=search) and (https://addons.mozilla.org/en-US/firefox/addon/scholar-search/), I got the following error message: "Sorry, you need a Mozilla-based browser (such as Firefox) to install a search plugin" for both. Since I was using Firefox, something is obviously wrong.

I want to add a new search engine to the menu in my toolbar. I had done that previously, but an unrelated problem caused me to reset Firefox. When I attempted to install any additional search engine from within Firefox, (https://addons.mozilla.org/en-US/firefox/addon/aol-search/?src=search) and (https://addons.mozilla.org/en-US/firefox/addon/scholar-search/), I got the following error message: "Sorry, you need a Mozilla-based browser (such as Firefox) to install a search plugin" for both. Since I was using Firefox, something is obviously wrong.

Modified by Consumer_Reporting

All Replies (4)

more options

Hello check it in Safe Mode, in Safe Mode window select "Start in Safe Mode" and see if this happen again, if not see: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

And if it does happen while in Safe mode?

Modified by Consumer_Reporting

more options

Then the problem it is not being caused by an extension or theme, see : The problem happens in Safe Mode

thanks again

more options

I had this problem too. I resolved it by temporarily disabling DoNotTrackMe; maybe this will work for you too.