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On my desktop & laptop firefox crashes when I try to upload program/driver, etc. updates.

  • 4 replies
  • 2 have this problem
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  • Last reply by jonel33

jonel33
jonel33
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Firefox crashes when I try to download updates to a number of different programs, etc. I have tried to download LR4 and Adobe flash updates from Adobe plus driver updates from Wacom tablets. Both the desktop and laptop crash. I have switched browsers and was able to download the updates. I first noticed this happening Dec. 12.

Firefox crashes when I try to download updates to a number of different programs, etc. I have tried to download LR4 and Adobe flash updates from Adobe plus driver updates from Wacom tablets. Both the desktop and laptop crash. I have switched browsers and was able to download the updates. I first noticed this happening Dec. 12.

Chosen solution

This is because you are using the Free Download Manager, please uninstall it and use Firefox's default downloader.

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All Replies (4)

user633449
user633449
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We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

jonel33
jonel33 Question owner
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bp-ef13f7a2-316e-417e-9837-16633212121712/17/201210:56 AMbp-d9b8f596-0aa7-4c60-a86b-4b95b212121712/17/201210:47 AMbp-8e283091-f5ff-4195-a0d7-2a42c212121512/15/201211:21 AMe28b8b95-2228-42e0-b10c-55fe549aea2f12/14/201210:11 PMbp-8f4ec63f-4dd4-4154-a742-5baf4212121312/13/20121:01 PM

user633449
user633449
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Chosen Solution

This is because you are using the Free Download Manager, please uninstall it and use Firefox's default downloader.

jonel33
jonel33 Question owner
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Problem solved. Thank you.