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password saving feature will not disable, everytime i load firefox it asks me again to disable which does nothing.

  • 2 replies
  • 3 have this problem
  • 7 views
  • Last reply by cor-el

magikfingers
magikfingers
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cannot disable password saving feature. the option is grayed out. i use norton to manage my passwords and don't want to use the firefox feature. every time i open firefox it asks me to disable the feature, i click the yes option; nothing changes, it still asks to remember passwords. along with this problem, all changes made to options reverts back to default when firefox is closed and reopened.

cannot disable password saving feature. the option is grayed out. i use norton to manage my passwords and don't want to use the firefox feature. every time i open firefox it asks me to disable the feature, i click the yes option; nothing changes, it still asks to remember passwords. along with this problem, all changes made to options reverts back to default when firefox is closed and reopened.

All Replies (2)

Andrew
Andrew
  • Moderator
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Hello,


Thank you for posting on Mozilla Support. We value and appreciate you as a user.

Please do the following: Go to Options > Security - Passwords and un-check - Remember passwords for sites

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Modified by Andrew

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Modified by cor-el