Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can,t I view video clips on web page? Why do I have to download them?

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by craigr

more options

Every since I downloaded Firefox, I cannot view video clips on a webpage, they have to be downloaded to Firefox downloads and then viewed on Real player. This is very inconvenient. How do I go back to the way it used to be prior to downloading Firefox?

Every since I downloaded Firefox, I cannot view video clips on a webpage, they have to be downloaded to Firefox downloads and then viewed on Real player. This is very inconvenient. How do I go back to the way it used to be prior to downloading Firefox?

Chosen solution

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Read this answer in context 👍 3

All Replies (2)

more options

Chosen Solution

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

more options

Thank you iamjayakumars, works great now!!!