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My Verizon Website Elements Will not Load

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  • Last reply by Bud

Bud
Bud
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When logged on My Verizon account web site and I try to load certain links from the page, such as Billing FAQ's, I keep getting, "Bad requestYour browser sent a query this server could not understand."

When logged on My Verizon account web site and I try to load certain links from the page, such as Billing FAQ's, I keep getting, "Bad requestYour browser sent a query this server could not understand."

Chosen solution

jscher2000, Thanks! I did what you said above and it worked.

Warmest Regards, Bud

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Firefox > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

This can take a minute or two if you have a large cache.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

Tools > Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

Bud
Bud Question owner
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Chosen Solution

jscher2000, Thanks! I did what you said above and it worked.

Warmest Regards, Bud