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Update won't go past the addons what should I do?

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  • 6 have this problem
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  • Last reply by cor-el

Calandra7
Calandra7
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Firefox tries to update but when it gets to the addons it gets stuck. I cancel it but a few days later it tries again. What do I need to do to get it to update?

Firefox tries to update but when it gets to the addons it gets stuck. I cancel it but a few days later it tries again. What do I need to do to get it to update?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.