We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to access particular website but others have no problem

  • 6 replies
  • 1 has this problem
  • 5 views
  • Last reply by dkolsrud

more options

I am unable to access schiffradio.com

I am unable to access schiffradio.com

All Replies (6)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

This did not fix the problem

more options

Do you get an error message when going to that page?

more options

I'm just getting the spinning circle

more options

Have you restarted your computer/ router / modem and checked your firewall settings?

more options

I am at a hotel and have tried multiple networks. I have also restarted my computer.