Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashing at start

  • 1 reply
  • 4 have this problem
  • 6 views
  • Last reply by philipp

polothekiller
polothekiller
more options

Firefox crashes everytime i try to open it. The Crash Reporter appears all the time and gives the choices of: "Restart Fierefox" or "Exit firefox". If I click on "Restart Firefox", the same window appears.

Firefox works fine in Safe Mode if I open it by "Shift+click"

Firefox crashes everytime i try to open it. The Crash Reporter appears all the time and gives the choices of: "Restart Fierefox" or "Exit firefox". If I click on "Restart Firefox", the same window appears. Firefox works fine in Safe Mode if I open it by "Shift+click"

Modified by polothekiller

Chosen solution

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.

Read this answer in context 👍 4

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello, please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in firefox > options > advanced > general.