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Firefox Crashes on Startup

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by t4ngo

t4ngo
t4ngo
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Downloaded & installed Firefox but whenever I go to open it, it crashes instantly!

Crash ID: bp-5ba2cde7-54eb-401a-b142-8adc52130322

Downloaded & installed Firefox but whenever I go to open it, it crashes instantly! Crash ID: bp-5ba2cde7-54eb-401a-b142-8adc52130322

All Replies (2)

philipp
philipp
  • Moderator
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hello, thanks for providing your crash id - please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

t4ngo
t4ngo Question owner
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much appreciated!