Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every site I visit seems as if everything is crunched together. It is mostly legible, so I have put up with it for a while. When I try on IE evertying is fine.

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

more options

but I do not like IE and much prefer FF. I have tried the various tips about changing font size, zooming the page, etc... nothing works. Some of the words overlap other words, sometimes a link doesn't show up because the alignment of the page is off. It seems as if the whole layout of the page is just off, out of alignment. Not a computer guy so please help. I prefer not to go back to IE. Thanks, J.

but I do not like IE and much prefer FF. I have tried the various tips about changing font size, zooming the page, etc... nothing works. Some of the words overlap other words, sometimes a link doesn't show up because the alignment of the page is off. It seems as if the whole layout of the page is just off, out of alignment. Not a computer guy so please help. I prefer not to go back to IE. Thanks, J.

All Replies (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.