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Google Translate Widget fails to work on Firefox 19.0.2 on Mountain Lion OS

  • 4 replies
  • 8 have this problem
  • 4 views
  • Last reply by Lukman

samus-aran
samus-aran
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Using BrowserStack I viewed a website with a google translate widget:

Example: http://support.google.com/translate/?hl=en

The dropdown fails to load any langauages and thus unusable. Is there a Bug report for this that I can make this official?

This seems to happen on the Mountain Lion and Lion OS systems with Firefox but work fine on Safari and Chrome.

Using BrowserStack I viewed a website with a google translate widget: Example: http://support.google.com/translate/?hl=en The dropdown fails to load any langauages and thus unusable. Is there a Bug report for this that I can make this official? This seems to happen on the Mountain Lion and Lion OS systems with Firefox but work fine on Safari and Chrome.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Lukman
Lukman
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im using Firefox 21.0 and doesnt work either. My website is www.primamultisolusindo.com and there is google translate script that wont open up dropdown

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Hi jembrat

Works fine here.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
Lukman
Lukman
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Yes thank you. Its working now, after i clear cache from Firefox