Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get back my small icon for one click completion of my name and address etc. I lost it when I got back my web address bar

more options

I was getting frustrated that I had no address bar to put in an address and go straight to the page, but in restoring that I have lost my small icon which I clicked on when I wanted to complete all my personal data on the many sites such as the council, shopping sites etc. It used to fill in my name, address, telephone number, email address, etc. It was a small square firefox icon. I am using a Toshiba Laptop, with Windows Vista operating system

I was getting frustrated that I had no address bar to put in an address and go straight to the page, but in restoring that I have lost my small icon which I clicked on when I wanted to complete all my personal data on the many sites such as the council, shopping sites etc. It used to fill in my name, address, telephone number, email address, etc. It was a small square firefox icon. I am using a Toshiba Laptop, with Windows Vista operating system

Chosen solution

"small pencil" - Is this the exact extension you have installed?
https://addons.mozilla.org/en-US/firefox/addon/autofill-forms/

I don't know where you are getting Ctrl + Q from - that extension uses Alt + J to trigger the 'autofill' feature when the cursor is in the first form field.

FillForms extension doesn't seem to have a "small pencil" associated with it.
https://addons.mozilla.org/en-US/firefox/addon/fillforms/
But it does use Ctrl + Q till web forms.
Sorry can't help you with that extension, the 'support' page is written in a SE Asian language which is undecipherable to me.
http://www.symental.com/bbs/

Read this answer in context 👍 0

All Replies (5)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

If you Reset Firefox you need to re-install the extensions which you had installed prior to doing the Reset.

more options

Sorry - I am bad at describing but the above has not helped me. I found the Add ons (in Tools actually) and go to the page which shows a small pencil and FORM FILL. I click on it and it shows me my info that I put in with my name address etc. But when I try to use it i.e. click on the FILLFORM when I am at a point on a web page that asks me to fill all my details - nothing happens (I get a pop screen that tells me about ctrl Q etc but nothing works.

more options

Chosen Solution

"small pencil" - Is this the exact extension you have installed?
https://addons.mozilla.org/en-US/firefox/addon/autofill-forms/

I don't know where you are getting Ctrl + Q from - that extension uses Alt + J to trigger the 'autofill' feature when the cursor is in the first form field.

FillForms extension doesn't seem to have a "small pencil" associated with it.
https://addons.mozilla.org/en-US/firefox/addon/fillforms/
But it does use Ctrl + Q till web forms.
Sorry can't help you with that extension, the 'support' page is written in a SE Asian language which is undecipherable to me.
http://www.symental.com/bbs/

Modified by the-edmeister

more options

Hi - thanks to all - I finally managed to work out where I was going wrong and have now got my (working) fireform icon back!!!! Many thanks