Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Fairfox loses the Internet connection

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by Ivan5051

Ivan5051
Ivan5051
more options

Hallo. Fairfox is looses internet connection in standby mode. It is repeat every time after some minutes from starting Fairfox. Some aplications was installed- "BetterPrivacy 1.68", "NoScript 2.6.5.", Adblock Plus 2.2.3, Dr.Web Anti-Virus Link Checker 2.7.5, HTTPS Finder 0.85, Download Master Plugin 1.4.6, TS Magic Player 1.1.21 and some else. I don't want to run Mozilla in no-apps Mode, because thease apps are important for me. What do I need to do to fix this? See the fix-problem tecnical information in a window below:

Hallo. Fairfox is looses internet connection in standby mode. It is repeat every time after some minutes from starting Fairfox. Some aplications was installed- "BetterPrivacy 1.68", "NoScript 2.6.5.", Adblock Plus 2.2.3, Dr.Web Anti-Virus Link Checker 2.7.5, HTTPS Finder 0.85, Download Master Plugin 1.4.6, TS Magic Player 1.1.21 and some else. I don't want to run Mozilla in no-apps Mode, because thease apps are important for me. What do I need to do to fix this? See the fix-problem tecnical information in a window below:

All Replies (4)

Andrew
Andrew
  • Moderator
more options

Please update all your add-ons to see if it helps. If problem still persist, please contact developers of add-on since it is interfering with Firefox.

Ivan5051
Ivan5051 Question owner
more options

I've installed thease add-ons 2 days later. So it seems add-ons are new.

Andrew
Andrew
  • Moderator
more options

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Ivan5051
Ivan5051 Question owner
more options

Thanks. I will try

Modified by Ivan5051