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Why does the browser window change colour when I bookmark a page or click the Downloads button?

danielspaniel
danielspaniel
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Using Firefox 20 on MacOS - when I click the Downloads button or Cmd-D to bookmark a page, the browser window changes from looking like this: https://dl.dropboxusercontent.com/u/35912963/01-firefox-before.png to looking like this: https://dl.dropboxusercontent.com/u/35912963/02-firefox-after.png Any thoughts would be welcome.

Dan

Using Firefox 20 on MacOS - when I click the Downloads button or Cmd-D to bookmark a page, the browser window changes from looking like this: https://dl.dropboxusercontent.com/u/35912963/01-firefox-before.png to looking like this: https://dl.dropboxusercontent.com/u/35912963/02-firefox-after.png Any thoughts would be welcome. Dan

Chosen solution

Hi there,

Wow, that looks odd! I have no idea why that would happen, but I wonder if it's related to one of the add-ons you have installed? I see a red icon in the status bar that I'm not familiar with, which leads me to believe that you may have other add-ons installed. One thing to try is to start Firefox Firefox with add-ons disabled (you can do this from the Help menu). If you don't see this problem in that mode, the issue is caused by one of the add-ons. From the Tools menu, you can access the add-ons and disable them one by one. Remember to restart each time and then test it out.

If none of that takes care of this, my other suggestion would be Firefox Reset: Refresh Firefox - reset add-ons and settings

Hope any of this helps.

Cheers, David

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All Replies (2)

David Tenser
David Tenser
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Chosen Solution

Hi there,

Wow, that looks odd! I have no idea why that would happen, but I wonder if it's related to one of the add-ons you have installed? I see a red icon in the status bar that I'm not familiar with, which leads me to believe that you may have other add-ons installed. One thing to try is to start Firefox Firefox with add-ons disabled (you can do this from the Help menu). If you don't see this problem in that mode, the issue is caused by one of the add-ons. From the Tools menu, you can access the add-ons and disable them one by one. Remember to restart each time and then test it out.

If none of that takes care of this, my other suggestion would be Firefox Reset: Refresh Firefox - reset add-ons and settings

Hope any of this helps.

Cheers, David

danielspaniel
danielspaniel Question owner
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Firefox Reset did the trick. Very helpful to know this. Many thanks.

Dan