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Firefox Sync Bookmarks failed Service unavailable

  • 7 replies
  • 22 have this problem
  • 5 views
  • Last reply by pobannon

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Hello, I have Firefox sync on several devices and they all tell me that Firefox Sync does not work because of server maintenance. But the Status page says the servers are up. From the log files I can see that it is just bookmark synching that fails, tabs, history etc... work fine. Here is an extract from my log:

http://pastebin.com/fVn2fZEw

I already tried reseting my profile (well, making a new one), nothing works.

Hello, I have Firefox sync on several devices and they all tell me that Firefox Sync does not work because of server maintenance. But the Status page says the servers are up. From the log files I can see that it is just bookmark synching that fails, tabs, history etc... work fine. Here is an extract from my log: http://pastebin.com/fVn2fZEw I already tried reseting my profile (well, making a new one), nothing works.

Modified by Lord_Raptor

Chosen solution

There have been some performance issues with the Sync(Basic) servers yesterday and today.
http://status.mozilla.com/11627/149178/Sync-%5BBasic%5D

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All Replies (7)

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Chosen Solution

There have been some performance issues with the Sync(Basic) servers yesterday and today.
http://status.mozilla.com/11627/149178/Sync-%5BBasic%5D

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I'll wait a few days and then report back

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Try to disconnect from Sync (Unlink This Device) on the desktop computer, quit Firefox, delete places.sqlite, restart Firefox, and re-set up Sync.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

Modified by cor-el

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Waiting did the trick, it works now. Strange that the error messages and server status were not more expressive

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Since yesterday, that's when I tried to use Firefox Sync since a long time, the service seems to be not available. Or at least very unresponsive.

Is that true (I cannot identify the Sync Server on above linked the Status page), or is that an issue with my machine?

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I have the same issue. I tryed to create a new profile and even a new sync account - but nothing helped. the sync didn't working.

I can publish the log from about:sync-log

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several days now synch failed and "server maintenance is underway" is blamed. this happens all day. Starting yesterday my Bookmarks menu at the top of the Mac screen has been freezing up. Use this all the time and has never happened before.

This latest version of Firefox 21.0 has been a bummer. Still got the restore bug.

Modified by pobannon