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trying to get into a link thay you have to set the mouse on it (with the arrow) and it doesnt allow it,

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

mari1
mari1
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In every site that I go and try go into a link for example trying to buy someting when I go to the part of setting the day o amount (for example) there is an arrow that you have to use to set the thing but is not working is not allowing to set them, also I haver saved passwords and stuff like that in my bookmarks and when I go to the part to enter the login usually you put the first letter or number (if you have it saved) and it appers but right now is not working either, and is firefox, because all of these is ok in internet explorer. We need help I can buy thing on internet o login in my bookmarks than alredy have all the longings and passwords saves It have been 3 days with this problem

In every site that I go and try go into a link for example trying to buy someting when I go to the part of setting the day o amount (for example) there is an arrow that you have to use to set the thing but is not working is not allowing to set them, also I haver saved passwords and stuff like that in my bookmarks and when I go to the part to enter the login usually you put the first letter or number (if you have it saved) and it appers but right now is not working either, and is firefox, because all of these is ok in internet explorer. We need help I can buy thing on internet o login in my bookmarks than alredy have all the longings and passwords saves It have been 3 days with this problem

All Replies (2)

iamjayakumars
iamjayakumars
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Try to disable hardware acceleration in Firefox.

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"