We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not load my website.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

CATYCATY1
CATYCATY1
more options

It states it is a security risk and blocks one from entering the site. It is not a risk. This is a real legal registered business.

It states it is a security risk and blocks one from entering the site. It is not a risk. This is a real legal registered business.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Is this with a secure https connection?

If that is the case then check out why the site is untrusted (click "Technical Details to expand that section) and if this is caused by a missing intermediate certificate then make sure that you install all required intermediate certificates on your servers.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer.

You can see more Details like intermediate certificates that are used in the Details pane.

If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".