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I've tried everything and still my Firefox says it's still running.

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  • Last reply by cor-el

VictoriaMyers
VictoriaMyers
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I've tried restarting my computer, deleting Firefox and re installing, deleting the parent lock file, and it still wont open. I would love to have my Firefox back :(

I've tried restarting my computer, deleting Firefox and re installing, deleting the parent lock file, and it still wont open. I would love to have my Firefox back :(

Chosen solution

You may have checked this, but since you didn't mention it: if you open the Windows Task Manager, can you find and terminate any instances of the firefox.exe process? Ctrl+Shift+Esc opens the Task Manager, then click the Processes tab. It's worth clicking the button to view processes started by other users just in case.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

You may have checked this, but since you didn't mention it: if you open the Windows Task Manager, can you find and terminate any instances of the firefox.exe process? Ctrl+Shift+Esc opens the Task Manager, then click the Processes tab. It's worth clicking the button to view processes started by other users just in case.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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