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I can't watch 4OD or Demand 5 using firefox. I used to be able to - now there is just a grey screen

  • 2 replies
  • 5 have this problem
  • 19 views
  • Last reply by roofpant

roofpant
roofpant
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I can watch 4OD and Demand 5 using Internet Explorer, but I get all the annoying adverts. I used to use iGoogle instead, which got rid of all the adverts, but recently this has stopped working, and now there is just a grey screen where the video should be. So I tried Firefox instead, which is just the same. I assume that Channel 4 and Channel 5 have done something to stop people watching their programmes on iGoogle or Firefox without having to endure the adverts. Is there any thing I can do. I run Windows 7 Home Premium on a standard Advent desktop.

I can watch 4OD and Demand 5 using Internet Explorer, but I get all the annoying adverts. I used to use iGoogle instead, which got rid of all the adverts, but recently this has stopped working, and now there is just a grey screen where the video should be. So I tried Firefox instead, which is just the same. I assume that Channel 4 and Channel 5 have done something to stop people watching their programmes on iGoogle or Firefox without having to endure the adverts. Is there any thing I can do. I run Windows 7 Home Premium on a standard Advent desktop.

Chosen solution

Updating the shockwave flash plugin seems to have solved the problem.

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smo
smo
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I could not run anything on Demand 5 because of my IP adress - "THE VIDEO YOU ARE TRYING TO WATCH...), so I could not check further.

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

roofpant
roofpant Question owner
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Chosen Solution

Updating the shockwave flash plugin seems to have solved the problem.