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why do web pages in firefox keep resetting no virus or malware

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by Andrew

ahma
ahma
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why do web pages in firefox keep resetting little blue circle keeps spinning and pages loading slowly have scanned for malware computer clean history and all caches cleaned help dont know what else to try dont have that many add ons just the ones really needed turned others off dont really want to reset firefox have to reset all my settings i have a window 7 starter hdmi lt40 intel adam n2600 intel graphics media accelerator 320 gb hdd 1 gb ddr3 memory gateway netbook firefox21

why do web pages in firefox keep resetting little blue circle keeps spinning and pages loading slowly have scanned for malware computer clean history and all caches cleaned help dont know what else to try dont have that many add ons just the ones really needed turned others off dont really want to reset firefox have to reset all my settings i have a window 7 starter hdmi lt40 intel adam n2600 intel graphics media accelerator 320 gb hdd 1 gb ddr3 memory gateway netbook firefox21

All Replies (1)

Andrew
Andrew
  • Moderator
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.