Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email attachments will not open, but go to a save window, using GoDaddy webmail, and the problem does not occur using Chrome.

  • 1 reply
  • 3 have this problem
  • 17 views
  • Last reply by smo

rich7
rich7
more options

I use GoDaddy web based email. Using Firefox, when I click on a document attached to an email, this sends me to a save screen (windows 7), rather than opening the document. I do not have this problem using Chrome.

I use GoDaddy web based email. Using Firefox, when I click on a document attached to an email, this sends me to a save screen (windows 7), rather than opening the document. I do not have this problem using Chrome.

All Replies (1)

smo
smo
more options

You can let Firefox know, l what to do with a certain kind of file, for instance open it instead of saving it. See the following arfticle:

Applications panel - Set how Firefox handles different types of files

Let us know if it helped!