Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost my bookmarks

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

more options

All my bookmarks are gone after Firefox updated itself. Also my norton is gone to . When I look in Firefox health report it says I have 14 Bookmarks. Where are they now? Everything I had set up just disappeared and it looks like it went in to some kind of default mode. I tried a computer restore but that didn't help. I hate when this happens I wish it would not just update itself it is very annoying. Thank you.

All my bookmarks are gone after Firefox updated itself. Also my norton is gone to . When I look in Firefox health report it says I have 14 Bookmarks. Where are they now? Everything I had set up just disappeared and it looks like it went in to some kind of default mode. I tried a computer restore but that didn't help. I hate when this happens I wish it would not just update itself it is very annoying. Thank you.

All Replies (2)

more options

update norton with live updates and about the bookmarks refer to these articles

more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.