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My scroll is not working.

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

kenard
kenard
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The scroll feature on my Toshiba Laptop pad has stopped working I can scroll using the up/down buttons, or by clicking the sidebar.

The scroll feature on my Toshiba Laptop pad has stopped working I can scroll using the up/down buttons, or by clicking the sidebar.

All Replies (2)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to modify the ui.trackpoint_hack.enabled pref on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.

Close and restart Firefox after changing the ui.trackpoint_hack.enabled pref.

  • ui.trackpoint_hack.enabled (-1)(-1:autodetect;0:off;1:on)