Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

added a new search bar into the tabs and took away pinned tabs

  • 2 replies
  • 5 have this problem
  • 3 views
  • Last reply by cor-el

more options

This keeps happening and I don't know why, but I keep getting this http://search.snapdo.com/?st=nt&q= website instead of my pinned tabs. I don't know why this keeps happening, but it does and I don't know how to fix it to make sure I have my pinned tabs there permanently.

This keeps happening and I don't know why, but I keep getting this http://search.snapdo.com/?st=nt&q= website instead of my pinned tabs. I don't know why this keeps happening, but it does and I don't know how to fix it to make sure I have my pinned tabs there permanently.

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Read this answer in context 👍 7

All Replies (2)

more options

Chosen Solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options