Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox is constantly hanging/freezing when I open a second tab since the new update.

  • 6 replies
  • 1 has this problem
  • 8 views
  • Last reply by Kail

Kail
Kail
more options

Firefox keeps hanging/stalling to the point of no usability. "FlashPlayerPlugin_11_7_700_224" and "plugin-container" keep opening multiple times. (I have gotten up to 30 or so of each). I have not had a problem with Firefox for years until yesterday.

Safe mode did not stop it. I tried to update adobe but it gave me a "Host" window that said "Unable to load application configuration".

Also I cannot end the either of the two processes above from the Task Manager. I have to restart.

Firefox keeps hanging/stalling to the point of no usability. "FlashPlayerPlugin_11_7_700_224" and "plugin-container" keep opening multiple times. (I have gotten up to 30 or so of each). I have not had a problem with Firefox for years until yesterday. Safe mode did not stop it. I tried to update adobe but it gave me a "Host" window that said "Unable to load application configuration". Also I cannot end the either of the two processes above from the Task Manager. I have to restart.

All Replies (6)

philipp
philipp
  • Moderator
more options

hello, please try using the offline installer for updating your flash plugin: http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player.exe

http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Disable the Flash Player plugin's protected mode. For the steps, see this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

That should resolve a range of issues that afflict Flash 11.3 and later. However, it might not resolve all of your Flash-related problems, so please report back on how it works and what issues remain.

Kail
Kail Question owner
more options

Thank you for the help! However, I do not think it worked

I made a TXT file named

mms.cfg

and entered

ProtectedMode=0

in it. I put that file here

C:\Windows\System32\Macromed\Flash

Then I opened Firefox. I opened a yahoo mail account. I t quickly hanged and, in about 60 seconds, i had three each of

FlashPlayerPlugin_11_7_700_224

and

plugin-container (plugin-container.exe *32 to be precise).

Any further help will be greatly appreciated.

Cheers,

Kail

Kail
Kail Question owner
more options

I missed the first reply above. My apologies.

That installer for flash player got to 100% and then stalled as well. I could never click the "done" button.

Thanks!

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Kail, I think you have 64-bit Windows. Please copy the mms.cfg file to this folder: 

C:\Windows\SysWOW64\Macromed\Flash

Or if a file already exists there, you could edit in the additional line.

Modified by jscher2000 - Support Volunteer

Kail
Kail Question owner
more options

Actually, the adobe fix worked...i think. There was a hidden program alert from my security suite. After I enabled that, I am not getting all the replications of the programs prev mentioned.

THanks all!