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Firefox will not remember anything. Every time I open Firefox, it asks me to import from Safari or Chrome. Why won't it remember?

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

matkve
matkve
more options

Programinfo 

       Navn
       Firefox

       Versjon
       23.0.1

       Brukeragent
       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:23.0) Gecko/20100101 Firefox/23.0

       Bygginnstillinger

         about:buildconfig

 Utvidelser

       Navn

       Versjon

       Påslått

       ID

       Adobe Acrobat - Create PDF
       1.1
       false
       web2pdfextension@web2pdf.adobedotcom

 Viktige endrede innstillinger

     Navn

     Verdi

       browser.cache.disk.capacity
       358400

       browser.cache.disk.smart_size_cached_value
       358400

       browser.cache.disk.smart_size.first_run
       false

       browser.cache.disk.smart_size.use_old_max
       false

       browser.places.smartBookmarksVersion
       4

       browser.startup.homepage_override.buildID
       20130814063812

       browser.startup.homepage_override.mstone
       23.0.1

       extensions.lastAppVersion
       23.0.1

       gfx.blacklist.webgl.msaa
       4

       network.cookie.prefsMigrated
       true

       places.history.expiration.transient_current_max_pages
       104858

       plugin.disable_full_page_plugin_for_types
       application/pdf

       plugin.importedState
       true

       plugin.state.flip4mac wmv plugin
       0

       privacy.sanitize.migrateFx3Prefs
       true

 Grafikk

       Enhet-ID
       0x 166

       GPU-akselererte vinduer
       1/1 OpenGL

       Leverandør-ID
       0x8086

       WebGL-renderer
       Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine

       AzureCanvasBackend
       quartz

       AzureContentBackend
       none

       AzureFallbackCanvasBackend
       none

 JavaScript

       Inkrementell GC
       true

 Tilgjengelighet

       Aktivert
       false

       Forhindre tilgjengelighet
       0

 Bibliotekversjoner

       Forventet minimumsversjon

       Versjon i bruk

       NSPR
       4.10
       4.10

       NSS
       3.15 Basic ECC
       3.15 Basic ECC

       NSSSMIME
       3.15 Basic ECC
       3.15 Basic ECC

       NSSSSL
       3.15 Basic ECC
       3.15 Basic ECC

       NSSUTIL
       3.15
       3.15
Programinfo Navn Firefox Versjon 23.0.1 Brukeragent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:23.0) Gecko/20100101 Firefox/23.0 Bygginnstillinger about:buildconfig Utvidelser Navn Versjon Påslått ID Adobe Acrobat - Create PDF 1.1 false web2pdfextension@web2pdf.adobedotcom Viktige endrede innstillinger Navn Verdi browser.cache.disk.capacity 358400 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.places.smartBookmarksVersion 4 browser.startup.homepage_override.buildID 20130814063812 browser.startup.homepage_override.mstone 23.0.1 extensions.lastAppVersion 23.0.1 gfx.blacklist.webgl.msaa 4 network.cookie.prefsMigrated true places.history.expiration.transient_current_max_pages 104858 plugin.disable_full_page_plugin_for_types application/pdf plugin.importedState true plugin.state.flip4mac wmv plugin 0 privacy.sanitize.migrateFx3Prefs true Grafikk Enhet-ID 0x 166 GPU-akselererte vinduer 1/1 OpenGL Leverandør-ID 0x8086 WebGL-renderer Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine AzureCanvasBackend quartz AzureContentBackend none AzureFallbackCanvasBackend none JavaScript Inkrementell GC true Tilgjengelighet Aktivert false Forhindre tilgjengelighet 0 Bibliotekversjoner Forventet minimumsversjon Versjon i bruk NSPR 4.10 4.10 NSS 3.15 Basic ECC 3.15 Basic ECC NSSSMIME 3.15 Basic ECC 3.15 Basic ECC NSSSSL 3.15 Basic ECC 3.15 Basic ECC NSSUTIL 3.15 3.15

All Replies (3)

philipp
philipp
  • Moderator
more options

hello matkve, maybe the following article contains a solution: How to fix preferences that won't save

matkve
matkve Question owner
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I can't find a prefs.js file at all. I have searched the whole computer.

These are the kinds of folders I get when I press "show in finder". (see attached image)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is likely a problem with the profiles.ini file that is either not created or is corrupted.

Try to remove the entire Firefox folder with all profile folders that show in the screenshot and see if that fixes the problem.
Firefox should create a new Firefox program folder and a profiles.ini file that registers this profile.

If that isn't the case then check the settings in your security software.

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.