I have my setting for downloads on ask before downloading; however, MOzilla thinks they're so awesome that I need Firefox 23. the problem is that it interferes
I have set my download on ask before downloading; however, I guess the program gets a little put off because it keeps asking and I keep saying "NO". Unfortunately, it takes it upon itself to download anyway. I love Firefox; however, I have been informed by my school where I teach online courses, that there are problems with Firefox 23 and our LMS. I DO NOT want to have to keep installing Firefox 22 throughout the semester. How can I get the damn browser to quit doing what it wants and pay attention to my settings? Thank you
Chosen solution
When you want to update Firefox, you may need to change the app.update.channel value to release.
All Replies (17)
Try to following in Firefox:
- Go to
about:config - Find the
app.update.autostring - Change the value to
false
Please report back soon.
I had already made that change. I really don't want to have to use Internet Explorer or have to continuously install Firefox 22. Maybe this needs to be reported to Mozilla to let them know that they are overriding settings and forcing the installation of updates.
In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
- Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.
Now, a new tab containing your troubleshooting information should open.
- At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
- Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.
Thanks in advance for your help!
Please be advised that I just reinstalled V 22. Hopefully, it doesn't screw up what it is you're looking for. The file exceeds the limit for content on this forum. Let me know what can be deleted and I will submit it.
I have removed my printer information to shorten the file.
Application Basics
Name
Firefox
Version
22.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
Amazon Browser Apps
3.0.20121129
false
abb@amazon.com
DVDVideoSoft YouTube MP3 and Video Download
4.2.1.9
false
{ACAA314B-EEBA-48e4-AD47-84E31C44796C}
RealDownloader
1.3.1
false
{DAC3F861-B30D-40dd-9166-F4E75327FAC7}
Skype Click to Call
6.11.0.13348
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Test Pilot
1.2.2
false
testpilot@labs.mozilla.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.enabled
false
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
4
browser.search.update
false
browser.search.useDBForOrder
false
browser.startup.homepage
http://www.ighome.com/?t=64267
browser.startup.homepage_override.buildID
20130618035212
browser.startup.homepage_override.mstone
22.0
browser.tabs.warnOnClose
false
dom.disable_open_during_load
false
dom.ipc.plugins.enabled.npmywebs.dll
false
dom.mozApps.used
true
dom.w3c_touch_events.expose
false
extensions.lastAppVersion
22.0
font.internaluseonly.changed
true
gfx.blacklist.suggested-driver-version
10.6
network.cookie.lifetimePolicy
2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1378564342
places.history.expiration.transient_current_max_pages
53646
places.history.expiration.transient_optimal_database_size
85832990
places.last_vacuum
1373218028
plugin.disable_full_page_plugin_for_types
application/pdf
plugin.importedState
true
plugin.state.java
2
plugin.state.np32dsw
0
plugin.state.npamazonmp3downloaderplugin
0
plugin.state.npdeployjava
0
plugin.state.npdlplugin
0
plugin.state.npdrmv
0
plugin.state.npdsplay
0
plugin.state.npfunweb
0
plugin.state.npgcplugin
0
plugin.state.npgoogleupdate
0
plugin.state.npmozcouponprinter
0
plugin.state.npoff
0
plugin.state.nppdf
2
plugin.state.nppl
0
plugin.state.npqtplugin
0
plugin.state.nprndlchromebrowserrecordext
0
plugin.state.nprndlhtml5videoshim
0
plugin.state.nprndlpepperflashvideoshim
0
plugin.state.nprpplugin
0
plugin.state.npwmsdrm
0
plugin.state.npwpf
0
print.print_printer
WorkForce 520(Network)
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.downloads
false
privacy.clearOnShutdown.formdata
false
privacy.clearOnShutdown.history
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.promptOnSanitize
false
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
storage.vacuum.last.index
1
storage.vacuum.last.places.sqlite
1378318428
user.js Preferences
Your profile folder contains a
user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter Description
ATI Radeon HD 2400 XT
Adapter Drivers
ati2dvag
Adapter RAM
Unknown
Device ID
0x94c1
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled
false (0.0.0.0)
Driver Date
3-24-2008
Driver Version
8.471.5.0
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
Vendor ID
0x1002
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
AzureCanvasBackend
skia
AzureContentBackend
none
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.6
4.9.6
NSS
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSMIME
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSSL
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSUTIL
3.14.3.0
3.14.3.0
That is weird? If you followed the steps above, the details should report just fine.
All I need is a list of all installed extensions, and modified preferences.
For future reference, installing the SUMO Troubleshooter add-on, will post all browser information automatically for you.
Extensions
Microsoft .NET Framework Assistant0.0.0true{20a82645-c095-46ed-80e3-08825760534b} Amazon Browser Apps3.0.20121129falseabb@amazon.com VDVideoSoft YouTube MP3 and Video Download4.2.1.9false{ACAA314B-EEBA-48e4-AD47-84E31C44796C} RealDownloader1.3.1false{DAC3F861-B30D-40dd-9166-F4E75327FAC7} Skype Click to Call6.11.0.13348false{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}Test Pilot1.2.2falsetestpilot@labs.mozilla.com
Everything you posted above looks fine.
Some anti-virus programs will update programs automatically. Do you have a setting like that on your current anti-virus program?
I use AVG 2013 and I don't believe there is that option. At least, I'm not seeing it. It kind of sounds like you're stumped as well.
I actually am stumped, but I think that I can figure it out.
I remember someone else on the forum had an identical issue.
I will try to find the page.
Take your time. I'm hitting the shower for bed. I'll check back in tomorrow morning. Thanks for all your help.
Try the following:
- Go to
about:config - Find the string
app.update.channel - Change the value to
0 - Find the string
app.update.enabled - Change the value to
false
If this doesn't work, change the app.update.channel value back to release and the app.update.enabled value back to true.
Your profile folder contains a
user.js file, which includes preferences that were not created by Firefox.
What's in that user.js file?
app.update.auto doesn't appear in your list of important modified preferences, not sure if that isn't considered "important" or not.
IMO, app.update.enabled needs to be set to false to turn off Firefox program updates. The other app.update. ... should be left at their default value - they don't have a direct effect on turning off Firefox program updates.
It worked. No more Firefox 23 until I say so. Thank you for all the time and energy you expended on this issue. Computer Whiz, you're a charm!
the-edmeister, Computer Whiz had already solved the problem. I didn't need to work with yours. Sorry.
Modified by csummerfield
Chosen Solution
When you want to update Firefox, you may need to change the app.update.channel value to release.
Most likely your LMS trips the mixed active content blocker in Firefox 23, suppressing insecure content in secure pages and displaying a shield icon in the address bar to the left of the URL. This article describes that feature in more detail: Mixed content blocking in Firefox
You can disable that feature until the school gets its security act together. Well, actually, you'll have to disable it after the upgrade, since it wasn't turned on in Firefox 22.
This is not a site-specific setting, it's global. Hopefully in the future there will be a way to only disable it for particular sites.
(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box above the list, type or paste mixed and pause while the list is filtered
(3) Double-click the security.mixed_content.block_active_content to toggle its value from true (default value) to false.
You probably need to reload any already loaded page to get the missing content.
Assuming that works, please pass it on to your school so they can get the word out. If there is some other problem, it would be helpful to know what it is.