Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox keeps shutting down and asking if i want to restore - it's happen about 3-5 times in the last few minutes. please fix it!

  • 1 reply
  • 8 have this problem
  • 14 views
  • Last reply by cor-el

maru06
maru06
more options

it's happen while writing emails either on outlook web microsoft office365 or while viewing my yahoo email. also when i open a new website page.

it's happen while writing emails either on outlook web microsoft office365 or while viewing my yahoo email. also when i open a new website page.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

See also: