Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upgraded to v24; now Adobe Flash doesn't work. Any ideas?

  • 4 replies
  • 103 have this problem
  • 12 views
  • Last reply by donluz

more options

I'm running Windows 7 64-bit. I recently upgraded to Firefox v24, and now Adobe Flash files won't play (screen/window is just blank - no error message). I first realized it when trying to play a Flash file on YouTube. I have the latest version of Adobe Flash (11.8.800.168) installed. I reinstalled Adobe Flash, and after the install, the little graphic that usually appears, never did; the little screen just remained blank. I went back to Firefox v23, and now the Flash files on YouTube play fine.

I'm running Windows 7 64-bit. I recently upgraded to Firefox v24, and now Adobe Flash files won't play (screen/window is just blank - no error message). I first realized it when trying to play a Flash file on YouTube. I have the latest version of Adobe Flash (11.8.800.168) installed. I reinstalled Adobe Flash, and after the install, the little graphic that usually appears, never did; the little screen just remained blank. I went back to Firefox v23, and now the Flash files on YouTube play fine.

Chosen solution

hello, can you try to replicate this behaviour when you launch firefox 24 in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Read this answer in context 👍 1

All Replies (4)

more options

Chosen Solution

hello, can you try to replicate this behaviour when you launch firefox 24 in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Add-On "YouTube Center" v1.34.0 was the culprit. Once disabled, Adobe Flash files played once again. Thanks for you help!

Mike

more options

Flash not working, even in Safe Mode. Seems to be since recent upgrade to v24. Cleared cache, uninstalled/reinstalled, even tried earlier versions of FF (22 & 23) and Flash.

What did this update do???

more options

One more key thing... Flash works fine in IE 10 and Chrome 13 on same Win 7 Ult computer. I don't see "Adobe Flash" or the like in the plug-ins area, even after repeated installs.