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I have the icon, but it doesn't load

gerrymcdonnell
gerrymcdonnell
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I have downloaded firefox, the icon is in the tray and on the desktop, when clicked neither of them open I'm running windows 7professional. it has worked before, but I have just installed more ram, because firefox seems to use a lot of RAM

I have downloaded firefox, the icon is in the tray and on the desktop, when clicked neither of them open I'm running windows 7professional. it has worked before, but I have just installed more ram, because firefox seems to use a lot of RAM

All Replies (1)

Wesley Branton
Wesley Branton
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Locate the Firefox program directory and selecting the firefox.exe file from this folder.

Try starting Windows in Safe Mode with network connections enabled.

Please report back soon.