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The check box for remember passwords under tools & security is greyed out - how do I turn it on?

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

ajpercy
ajpercy
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Have tried a suggested fix in history & use custom settings also I have allowed 3rd party cookies but does not work. Have tried lots of options under tools - options. Am using Windows 8.

Have tried a suggested fix in history & use custom settings also I have allowed 3rd party cookies but does not work. Have tried lots of options under tools - options. Am using Windows 8.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never Remember History).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.