How do I uninstall Ginger Add-on from FF v24
I added Ginger Grammar and Spll check some toime ago and found it really useful and very easy to spot my bloopers and correct them. Then about three monhs ago I joined a consumer organisation which meant was posting on their forum regularly. Ginger was uncompatible with this and also with my ISP forum and I eventually had to disable it. I then read somewhere that Ginger is a spamming or virus programme so decided to uninstall it completely. This I did though the uninstall feature. I then went looking in Add-ons to see what I could replace it with and found that it was still listed as an extension but only with an enable/disable button. All other extensions have a remove option.
I looked on this site and followed the instructions to remove an extension. Under the Application Basics section, I clicked on Show Folder. and a window opened listing lots of files but no sign of Ginger. The only place I can find a Ginger reference is under Extensions, as below. Ginger - Grammar and Spell Checker 2.0.0.8 true firefox@gingersoftware.com
I have checked the folder contents under Profile and can't see any sign of Ginger.
Having got that far I have no idea where to go next. Can anybody help me remove this programme, please?
Chosen solution
Philipp, thanks for staying with this and I'm pleased to say your suggested locations worked.
C:\Program Files (x86)\Ginger\Mozilla\firefox@gingersoftware.com and in your registry at HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\firefox@gingersoftware.com
I deleted the files found in the first location, found nothing in the second and when I checked my extensions, Ginger had gone. Well done and thank you. I will now run Malwarebytes and the other suggested programmes.
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hello Figgerty, this addon might be installed as a global extension in the firefox program folder or through the registry: http://kb.mozillazine.org/Uninstalling_add-ons#Global_extension
you also can search your whole computer (also include hidden files/folders) for the file named firefox@gingersoftware.com.xpi and delete that...
Have you tried uninstalling it like any other program in Windows Control Panel > Uninstall a program? Having only an enable/disable button makes me suspect that the Add-on was added to Firefox by a program installed on your computer. You should do that with Firefox closed so that the Add-on (Extension or Plugin) added by the program is properly removed from Firefox.
See - (Windows 7 instructions) http://windows.microsoft.com/en-us/windows/uninstall-change-program#uninstall-change-program=windows-7
Modified by TheOldFox
Yes, I did uninstall the programme Ginger first with FF closed. Then when I started FF and checked to see what other spell checker I could use to replace Ginger I found that Ginger was still there as an extension. Perhaps thats why it was being called a virus or spam programme.
I searched my whole computer for firefox@gingersoftware.com.xpi and found Ginger Setup and Ginger Setup Helper (both programmes with Ginger branding) and deleted them both. I also found the same files (without branding) elsewhere and deleted them also. I then checked extensions and Ginger is still there and without a Remove button. It is acting like a virus in that it does not want to be removed.
Thank you for trying to help.
according to a google search, the addon might be located at C:\Program Files (x86)\Ginger\Mozilla\firefox@gingersoftware.com and in your registry at HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\firefox@gingersoftware.com
you might also want to run a full scan of your system with multiple tools like the free version of malwarebytes, adwcleaner and microsoft safety scanner.
Chosen Solution
Philipp, thanks for staying with this and I'm pleased to say your suggested locations worked.
C:\Program Files (x86)\Ginger\Mozilla\firefox@gingersoftware.com and in your registry at HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\firefox@gingersoftware.com
I deleted the files found in the first location, found nothing in the second and when I checked my extensions, Ginger had gone. Well done and thank you. I will now run Malwarebytes and the other suggested programmes.