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pdf preview doesn't work

  • 2 replies
  • 7 have this problem
  • 9 views
  • Last reply by cor-el

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i can only view PDF files by downloading them, i can't preview them in browser.

this link http://static.mozilla.com/moco/en-US/pdf/mozilla_privacypolicy.pdf

gives me a blank preview and the message "This PDF document might not be displayed correctly" and the only option is to download it and open it in adobe reader.

i can only view PDF files by downloading them, i can't preview them in browser. this link http://static.mozilla.com/moco/en-US/pdf/mozilla_privacypolicy.pdf gives me a blank preview and the message "This PDF document might not be displayed correctly" and the only option is to download it and open it in adobe reader.

All Replies (2)

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That PDF looks pretty good to me. Could you try a reload bypassing your cache? You can do that by pressing Ctrl+Shift+r.

If the built in PDF viewer is not performing well on the PDFs important to you, try switching to Adobe's plugin. This article has the steps for that: View PDF files using Firefox’s built-in viewer.

Any luck?

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.