Firefox 28.0a1. In Win XP Tabs close just fine. In win 7 tabs will not close until you shut down FF.
FF 28.0a1....I can open tabs in Win XP and close them with no problems. In Win 7 I can open tabs but cannot close them until i shut down FF completely. I have completely uninstalled FF28.0a1 and reinstalled it into a new folder with a new profile. Still the same problem exists.
All Replies (2)
Hello,
It appears you're using an older version of Firefox. First try upgrading to the latest version by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
- After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.
No this is NOT an older version of FF. It is the very latest Nightly version (Ver 28.0a1) It works fine in Win XP. Only in Win 7 am I having the Tab problem.
TroubleShooting Report:
Application Basics
Name: Firefox Version: 28.0a1 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:28.0) Gecko/20100101 Firefox/28.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 102400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 4 browser.startup.homepage_override.buildID: 20131116030211 browser.startup.homepage_override.mstone: 28.0a1 browser.tabs.onTop: false browser.tabs.warnOnClose: false dom.mozApps.used: true extensions.lastAppVersion: 28.0a1 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1384652734 places.history.expiration.transient_current_max_pages: 2945 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true
Graphics
Adapter Description: Mobile Intel(R) 945 Express Chipset Family Adapter Drivers: igdumd32 Adapter RAM: Unknown Device ID: 0x27ae Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (6.1.7000.0) Driver Date: 9-23-2009 Driver Version: 8.15.10.1930 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Mobile Intel(R) 945 Express Chipset Family Direct3D9Ex vs_0_0 ps_2_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2
NSS Expected minimum version: 3.15.4 Basic ECC Beta Version in use: 3.15.4 Basic ECC Beta
NSSSMIME Expected minimum version: 3.15.4 Basic ECC Beta Version in use: 3.15.4 Basic ECC Beta
NSSSSL Expected minimum version: 3.15.4 Basic ECC Beta Version in use: 3.15.4 Basic ECC Beta
NSSUTIL Expected minimum version: 3.15.4 Beta Version in use: 3.15.4 Beta