Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox isn't redirecting on webpages despite settings

more options

on just about every redirect i am asked to allow it. i never get the option to set permissions for valid, secure pages for which i have to log into. even on pages where i have set the security authorization, it still does it. it even asks for permission on microsoft, norton, adobe, msn, samsung and the like that i launch from bookmarks. i have tried multiple iterations on my security settings from letting it be wide open to fully secure to no avail. my frustration is that i can allow it, close the tab, launch it again and be asked once again if it is ok. what am i missing? thanks.

on just about every redirect i am asked to allow it. i never get the option to set permissions for valid, secure pages for which i have to log into. even on pages where i have set the security authorization, it still does it. it even asks for permission on microsoft, norton, adobe, msn, samsung and the like that i launch from bookmarks. i have tried multiple iterations on my security settings from letting it be wide open to fully secure to no avail. my frustration is that i can allow it, close the tab, launch it again and be asked once again if it is ok. what am i missing? thanks.

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.