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I try to make a call with VOIPCHEAP, but receive: requesting microphone acces. How/where to give this acces.

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Following the instructions of VOIPCHEAP I use Firefox and open Call directly from your browser. Then I get a little phone screen, in which I fill in my own number and the number I want to call. When I try to make the call, I get requesting microphone acces. That is the problem, how can I give this acces to the microphone. Using Windows 8.1

Following the instructions of VOIPCHEAP I use Firefox and open Call directly from your browser. Then I get a little phone screen, in which I fill in my own number and the number I want to call. When I try to make the call, I get requesting microphone acces. That is the problem, how can I give this acces to the microphone. Using Windows 8.1

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I think this could be a prompt from the Flash Player plugin. To adjust your microphone and camera permissions for Flash, you can use the following page:

Note: Macromedia was the original developer of Flash before being acquired by Adobe.

Does that fix it?

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Problem solved, thanks.