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Navigation within Amazon.com (specifically) goes to a blank page.

  • 2 replies
  • 3 have this problem
  • 23 views
  • Last reply by cor-el

Squyredog
Squyredog
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Tried safe mode. Amazon home page loads. Walmart, Newegg, etc., work fine The problem is nonexistent in IE and AOL.

Tried safe mode. Amazon home page loads. Walmart, Newegg, etc., work fine The problem is nonexistent in IE and AOL.

All Replies (2)

FredMcD
FredMcD
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If the problem is with a link inside Amazon, then you should contact their customer service or web site maintenance and report the problem to them. If the link is from something else (search engine, bookmark, someone else, and so on) the link may no longer be active.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Please update to the current Firefox 26 release.

  • Help > About Firefox

The Firefox 18.0.1 version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.