Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I bring my tab thumbnails back?

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

Partok
Partok
more options

Dear Mozilla, 

 My new-tab-thumbnails feature is gone now and I'd like them back.  Things I've tried are:

1. On a new tab I clicked on the icon that turns these thumbnails on. Turns out they were already set to "On". Then I checked the webpage below. It didn't help me as my thumbnails are STILL missing. https://support.mozilla.org/en-US/kb/thumbnails-on-new-tab-page-are-missing 

 Any ideas?  Suggestions?        - Partok
   Running Firefox 26.0
Dear Mozilla, My new-tab-thumbnails feature is gone now and I'd like them back. Things I've tried are: 1. On a new tab I clicked on the icon that turns these thumbnails on. Turns out they were already set to "On". Then I checked the webpage below. It didn't help me as my thumbnails are STILL missing. https://support.mozilla.org/en-US/kb/thumbnails-on-new-tab-page-are-missing Any ideas? Suggestions? - Partok Running Firefox 26.0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are only the thumbnails missing and do you still have (empty) tiles on the about:newtab page?

Are you keeping the history and the cache?

In case you are using "Clear history when Firefox closes":

  • do not clear the Cache (Firefox will disable the disk cache in this case, see about:cache)