Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have auto-update on, are the "please update firefox" popups that I get sent to from various websites some kind of fraud?

  • 2 replies
  • 6 have this problem
  • 1 view
  • Last reply by dc040583

more options

Every so often, I get sent to a page that asks me to "please update firefox". The word "firefox" is present in the website address, but I'm suspicious, because I have auto-update on and it says I'm up to date. Are these annoying popups actually Firefox asking me to update, or are they someone else, trying to get me to download malware, spyware or adware under the cover of a fraudulent Firefox update?

Every so often, I get sent to a page that asks me to "please update firefox". The word "firefox" is present in the website address, but I'm suspicious, because I have auto-update on and it says I'm up to date. Are these annoying popups actually Firefox asking me to update, or are they someone else, trying to get me to download malware, spyware or adware under the cover of a fraudulent Firefox update?

Chosen solution

You should never respond to such a request on web pages to update as this will likely infect you with malware.
Only update Firefox via "Help > About" or by downloading Firefox from the official Mozilla servers.

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

You should never respond to such a request on web pages to update as this will likely infect you with malware.
Only update Firefox via "Help > About" or by downloading Firefox from the official Mozilla servers.

more options

Thanks, that's what I suspected (thank goodness I've got a healthy dose of suspicion in me) so I never did try to "update" it that way. Ugh, there are so many people in this world that need to catch a dose of fist poisoning.