Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox menu bar loads but actual web pages cant be seen

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

doug88
doug88
more options

When I open firefox on my MAC version Maverick (10.9.1) I get the firefox menu bar at the top but the web pages do not load. All I see is my desktop screen. I have tried rebooting, going back with time machine. I cant reset because I cant see the web page in trouble shooting. This has happened once before and I had to start fresh. Trying to avoid this again.

When I open firefox on my MAC version Maverick (10.9.1) I get the firefox menu bar at the top but the web pages do not load. All I see is my desktop screen. I have tried rebooting, going back with time machine. I cant reset because I cant see the web page in trouble shooting. This has happened once before and I had to start fresh. Trying to avoid this again.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps:

Repair the disk permissions:

Remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)