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How do i remove add-ons, like smart.shopper.com?

  • 3 replies
  • 4 have this problem
  • 3 views
  • Last reply by Moses

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links to pop-up windows are appearing all over my website. How do I get rid of them?

links to pop-up windows are appearing all over my website. How do I get rid of them?

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In order to uninstall a possibly unwanted extension, please do the following:

  1. From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
  2. Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
  3. You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
  4. To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
  5. Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

You can find further information about uninstalling extensions in the following articles:

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page

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Problem not resolved. Whatever it is , is selecting specific words and creating a hyperlink which opens a pop up window from smart.shopper.com. Promoting other products !

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Hi dedstrom,

This may be of some importance but upon looking at your plugins I see that you have npmnqmp 989898989877 ' installed.

This is the Move Streaming Media Player 715.5.0.11. I suggest you remove the Move Streaming Media Player from your Add-ons by going to Firefox>Add-ons>Plugins or File>Tools>Add-ons>Plugins

Also uninstall the Move Media Player extension by going to Firefox button>Add-ons>Extensions or File>Tools>Add-ons>Extensions

Does that help? Let me know.