Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Does Mozilla website supports email logging? (instead of username)

Samsoum
Samsoum
more options

In other terms, instead of using my username, i could use my email address, like in any other forums, websites, support etc.

It has been a long time i didn't sign in, so today i tried many times using email address!! until i discovered i had to use my NICKNAME only!!! thank God i still remembered my username/nickname. Mozila didn't even tell me i was using a WRONG username. It just told me username or password incorrect.

In other terms, instead of using my username, i could use my email address, like in any other forums, websites, support etc. It has been a long time i didn't sign in, so today i tried many times using email address!! until i discovered i had to use my NICKNAME only!!! thank God i still remembered my username/nickname. Mozila didn't even tell me i was using a WRONG username. It just told me username or password incorrect.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I've made that mistake on some sites... I think to avoid spam, because your username is displayed in your profile and possibly on posts, it is best not to use your email address as your username on this site. In the future, if you forget your username or password, or both, there are recovery links on the lower part of the login form.