Firefox crashes
Firefox keeps crashing, but not as frequently as the screen "freezes" and darkens a bit. Any suggestions?
All Replies (2)
Hi SonnyC, it seems like you are using Firefox 15. That is an extremely outdated version of Firefox. Can you try updating to the latest version of Firefox? Here is how: Update Firefox to the latest release
Make sure that you meet the System Requirements (GTK+ and GLib) for the current Firefox version.
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See: