Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The Yahoo page do not open properly , data is clustered on the left of the screen and do not function

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

ajdf9
ajdf9
more options

When opening the Firefox, browser my home page Yahoo is not loading properlly. It open but the data on Yahoo page is all cloged on the left side of the screen and do no show the data nor the icons work, and i cant access any information nor sites, do not respond or work the yahoo page..

It has happen before but within hours or the next day it open correctly withouth doing anything, but now is not working since yesterday .

I have window XP

When opening the Firefox, browser my home page Yahoo is not loading properlly. It open but the data on Yahoo page is all cloged on the left side of the screen and do no show the data nor the icons work, and i cant access any information nor sites, do not respond or work the yahoo page.. It has happen before but within hours or the next day it open correctly withouth doing anything, but now is not working since yesterday . I have window XP

Chosen solution

Hello ajdf9, many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Read this answer in context 👍 2

All Replies (2)

ideato
ideato
more options

Chosen Solution

Hello ajdf9, many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have any external cleanup software that might be clearing or corrupting the Firefox cache?

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.