Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I separate just a message that has been mis-threaded?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Zenos

RSSmithIQ
RSSmithIQ
more options

I thread all of my messages as it helps keep them organized. I occasionally run across a message that is mis-threaded. Totally unrelated to the thread it has been included in. How do I separate out just that mis-threaded message and keep everything else threaded properly? TB24.3.0, Win XP

I thread all of my messages as it helps keep them organized. I occasionally run across a message that is mis-threaded. Totally unrelated to the thread it has been included in. How do I separate out just that mis-threaded message and keep everything else threaded properly? TB24.3.0, Win XP

All Replies (1)

Zenos
Zenos
more options

Are the mis-threaded messages from the same sender? Is it possible they have used "Reply" inappropriately?

More generally, if messages appear in inappropriate places, I'd try this:

  1. Back up your profile (https://support.mozilla.org/en-US/kb/profiles-tb)
  2. Select the folder
  3. Right-click, select Properties
  4. Select Repair folder