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how to restore my thunderbird account

  • 1 reply
  • 2 have this problem
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  • Last reply by christ1

pips2
pips2
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I tried to log on to my thunderbird account and it is not there. A window pops up asking me if I want to open a new account, which I did, but all of my saved information is gone. How can I restore the account with all of my saved files? Thanks for your help.

I tried to log on to my thunderbird account and it is not there. A window pops up asking me if I want to open a new account, which I did, but all of my saved information is gone. How can I restore the account with all of my saved files? Thanks for your help.

Chosen solution

Follow the instructions on how to move a profile. This will tell Thunderbird again where your profile is stored.

http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird

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christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Follow the instructions on how to move a profile. This will tell Thunderbird again where your profile is stored.

http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird