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Red Circle with Line Through

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I was viewing my email, hit something on my keyboard and I got a red circle with a line through it on my email that I was viewing including all the others with the same Subject / receiver. Now the emails are not there anymore and I have not received any messages from that person either, at least not through Thunderbird. I am not sure what I did. Any help is greatly appreciated.

Thanks

Mark

I was viewing my email, hit something on my keyboard and I got a red circle with a line through it on my email that I was viewing including all the others with the same Subject / receiver. Now the emails are not there anymore and I have not received any messages from that person either, at least not through Thunderbird. I am not sure what I did. Any help is greatly appreciated. Thanks Mark

Chosen solution

View Menu (Alt+V) > threads > ignored threads

see https://support.mozilla.org/en-US/kb/ignore-threads

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All Replies (2)

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Chosen Solution

View Menu (Alt+V) > threads > ignored threads

see https://support.mozilla.org/en-US/kb/ignore-threads

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Matt,

Thanks for the reply and help. Don't ask me how I did it to begin with but it seems to be working fine now.

Thanks again.

Mark