How would I go about regaining access to my account?
I created a Mozilla account on January 5, 2010, and am very much interested in accessing it once more. The reason being, my profile is displayed when my name is Google Searched, and I would like to change this. I have not logged into the account since 2010, so it is beyond my knowledge as to whether or not the account has been disabled... Honestly, I only require the e-mail address used to register the account, as I still have my password, but it has been so long since I last signed in, I just cannot remember the e-mail address! How would I go about regaining access to my account?
All Replies (5)
hello, the sign-in page only asks for a username and password.
For a Mozilla Support account, yes, it only requires a username and password, but I am trying to gain access to a Mozilla account.
Sorry you are asking on the wrong site. This is support.mozilla.org (Sumo) Your problem is with addons.mozilla.org (Amo)
I suggest you re register with https://addons.mozilla.org/en-US/firefox/users/register using a new name and email address and then ask over there.
i'm not entirely sure where such issues with an addons.mozilla.org account should go, but you could try it with the amo-admins mailing list or the #amo irc channel...
It was my understanding that this Support Forum was for any and all issues pertaining to the Mozilla corporation... If I am in the wrong place, then I apologize, but I found no place else to go... I will write to AMO Administration and update this post as the hunt for an answer progresses.