Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot open older messages

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

more options

I cant get any older emails to open they just show blank . The only ones I can read are current ones from today.

I cant get any older emails to open they just show blank . The only ones I can read are current ones from today.

All Replies (1)

more options

Are you using an IMAP mail account?

https://support.mozilla.org/en-US/kb/imap-synchronization

What synchronization settings are selected?

Tools > Account Settings > Synchronization & Storage

Is it configured to only synchronise with todays mail?