Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to add an alias email to existing one

  • 1 reply
  • 2 have this problem
  • 9 views
  • Last reply by Toad-Hall

more options

I have an account set up on thunderbird but wish to add an alias email account for that email. I have tried to add it as an extra account but it fails each time. The imap and pop 3 and password are the same as the main email address. I recieve emails to the alias but cannot reply using that alias but only the main email. How do I add that alias so I can recieve emails to it in a separate inbox and reply using that address

I have an account set up on thunderbird but wish to add an alias email account for that email. I have tried to add it as an extra account but it fails each time. The imap and pop 3 and password are the same as the main email address. I recieve emails to the alias but cannot reply using that alias but only the main email. How do I add that alias so I can recieve emails to it in a separate inbox and reply using that address

All Replies (1)

more options

Please provide the info as described here:

https://support.mozilla.org/en-US/kb/ask-tb#w_how-to-ask-your-question

You can edit/remove all info on fonts, but do not remove anything else.

I assume the 'alias' email address is a sub account email address created by you in the main webmail account.

When you say 'but cannot reply using that alias', can you offer more info. In a new Write message, can you select the FROM email address, it should be one of the options in the drop down list? Click on the small black arrow on the far right of the 'FROM' header to reveal the list.

Or do you mean you can select the email address in the FROM header, but when you try to send the email there is a problem? What error message do you get...word for word?